airbnb channel

Airbnb Channel Manager –

 

Synchronize and Manage Easier and Faster

NextPax Channel Manager and Airbnb’s joint purpose is providing a connection between yourselves as hosts and their guests. Airbnb as a company, was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to 4 million Hosts who have welcomed more than 900 million guest arrivals across 220 countries and regions. Every day, their Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way, promoting belonging, community and trust around the world. The only platform offering hosted travel and the ability to live anywhere on a global scale, Airbnb continues to innovate and lead the way in helping people make travel their way of life.

“NextPax & Airbnb have been successfully partnering for over 4 years. During that time NextPax has further improved an already flawless API integration with Airbnb allowing mutual clients to grow their business on our platform.”

Simona Zudyte,
Senior Partner Manager EMEA, Airbnb

 

Why choose NextPax as a Channel Manager to run your accommodations on Airbnb?

Content Management

NextPax Travel Technology – Channel Manager is offering full content management on the connection towards Airbnb. Your pictures, descriptions, amenities and any related section related to Airbnb’s content requirements can be shared from our system. NextPax also advises you on where to improve and how to become an Airbnb Superhost. Did you know that we can build 40.000 accommodations and have those hosted on Airbnb within 5 minutes?

Synchronize Host Account & Onboarding Solution

Once you have created your host account on Airbnb, you can easily synchronize your host account with our channel management software. From there we can fully build your accommodations on Airbnb or if you only want us to synchronize your rates & availability we are also compliant with Airbnb’s limited sync program. Our advice is obviously to manage everything related to Airbnb on our central channel management software, where you can manage all channels in one-go.

Payments made very easy

Unlike other channels, since Airbnb takes the payment from the guest, it’s very easy to work with them. You don’t need to worry about capturing payments, 1st or 2nd instalments, processing fraudulent or invalid credit cards of travellers – all is being taken care of by Airbnb, who provides you the payout.

Reviews & Messaging Engine

Our application enables you to retrieve the Airbnb detailed review scores and the actual reviews from your guests, which you can reply to. Now you know where you can improve your service! And our highly advanced messaging engine allows you to communicate with Airbnb’s guests and customer service from the tool of your liking. And do you want to be efficient, only personally answering what’s really important? Set up auto-reply messages on basic questions in any language.

Manage multiple host accounts efficiently

NextPax has a specific capability that will profit medium to large sized organizations. In our channel management software you can manage multiple Airbnb host accounts and aggregate all operations, guest communications and property optimization tactics in just one system, instead of repetitively coordinating this in 10, 20 or 200 host accounts.

Diverse Pricing Solutions

Through NextPax you are able to set a diverse range of pricing solutions for Airbnb. We do operate on a Length of Stay model with Airbnb, which enables you to set prices for any length of stay, any stay date and for each occupancy. Also we can inform Airbnb on which taxes or additional fees are payable on location of the property. Furthermore, you can rent your accommodation towards long-stay guests, who stay up to 90 days in your accommodation.

Characteristics of the NextPax Channel Manager connection with Airbnb

  • Trustworthy and reliable connection since 2015
  • The ability to synchronize your host account with us in just a few clicks
  • Very quick integration. Easy channel to work with and easy to onboard on via NextPax.
  • Diverse pricing solutions available, including Length of Stay pricing, multiple rate-plans and policy options and long-stay rates available.
  • Provide on-site additional costs, such as local tourist tax or other costs payable at location
  • Integrated Reviews and Messaging Solution.

Key Features of Airbnb

Type
Description
Category
OTA
Geographic focus
Global
Segment
Hotels, Vacation Rentals, Holiday Parks, Resorts and alternative accommodations
Pricing Model
Commission based
Content Management
Full: Pictures, Amenities, Descriptions, Geographical Details, Property Details, Airbnb Specific Details
Reservation Management
Bookings, Cancellations, Booking Status Retrieval
Pricing & Availability
Length of Stay Pricing, Multiple Rate Plans, Long Stay Pricing (>90 nights), Availability up to 465 days
Extra Features
Manage Airbnb, Reviews Integrated, Airbnb Messaging, Onward Messaging Solution
Onboarding time
Few minutes
Merchants of Records
Airbnb
Payment Solutions to capture guest payments
Bank-Transfer

Why choose Airbnb?

Global visibility

Think about the scale they advertise on and the earnings connected with it. Just process these numbers. 900M+ guest arrivals all-time, $110+ billion earned by their Hosts, all-time and on average a host earns $9,600 annually per accommodation.

A range of programs

As a host you can benefit from a range of programs to participate in and to have the accommodation excel towards Airbnb’s guests. Participate for instance in Airbnb Plus, Airbnb Luxe or become a SuperHost on Airbnb. We can help you to meet those additional criteria through our advanced channel management solution.

Airbnb for Work

The Airbnb for work offers hosts the opportunity to attract more business travellers to make sure occupancy rates in non-leisure periods are ensured. Did you know that 15% of Airbnb’s reservations are made for business travel? NextPax will help you to achieve the requirements to participate in this program.

Upgrades

Airbnb on average is introducing over 100+ new upgrades a year across their business, both for hosts and travellers. Whether it’s from flexible search dates, curated wishlists, arrival guides, new amenities or enhanced experiences, they carefully plan and launch new features almost 10 times a month

Target younger age-groups

Airbnb is the most popular channel for people between the ages of 25 and 34 (36%), followed by the age group 35 to 44 (23%). The platform really gears towards Millennials and the Gen Z generation.

Generate extra income

Airbnb Hosts can now also generate extra income by adding Experiences to the platform. Besides offering amazing accommodations you can also provide tailor made experiences to earn additional revenue.

Host Protection Insurance programs

Airbnb provides Airbnb’s Host Guarantee and Host Protection Insurance programs to provide hosts for coverage in the rare event a guest or third party is hurt, or if the property is damaged, during a stay

Flexible cancellation policies

Airbnb offers a simplistic but flexible set of cancellation policies for hosts to select. There are 7 policies to select, from SuperStrict, Strict towards, Firm, Moderate and Flexible. Did you know that hosts with Moderate or Flexible policies can end up with a booking and stay increase of more than 20%?

FAQ

You can start via our content management system. Make sure all of the details of your property are known to us. Take high quality photos of each area in landscape and high resolution. In terms of organizing the logistics, make sure you provide us with your house rules and provide us with check-in instructions. Once this is done, we’ll take care of the rest, and you can just welcome your guests.

In order to optimize your relationship with the Airbnb travellers, the following points are important to take into account. More than any other channel, Airbnb’s travellers like to communicate with you. So, make sure that your reply is as fast as possible (at least within 24 hours). NextPax Travel Technology makes this a lot easier. With our Messaging Engine, where you can reply, auto-reply and read newly incoming messages, before and after the guest’s stay. Also aim to get positive guest reviews by making sure the property cleanliness standards are of high quality, essential amenities are there, accurate listing details are offered and you provide a smooth check-in. But above all, make sure you communicate with your guests, fast and personalized!

Airbnb offers both a host resource centre where all useful information can be found, and a host community hub where hosts can share information with each other. Also, their YouTube channel contains all how-to video’s specifically catering accommodation services and 24/7 support is available in your language.

In order to become an Airbnb Superhost, your account and accommodations need to meet the following requirements:

  • You need to have received over 10 reservations.
  • Maintain a 90% response rate or higher.
  • Maintain a low cancellation rate (1 cancellation per 100 reservations).
  • Maintain an overall rating of 4.8 or higher

Airbnb will assess all hosts that are meeting these standards and provide the SuperHost status on a quarterly basis.

Yes! Airbnb is now able to offer 90-day stays

Simply login to your Airbnb host account and click on the link provided by your NextPax commercial contact. It will immediately sync your host account with NextPax, and we are ready to automatically take care of your accommodations.

Our NextPax channel manager software allows you to build, manage and control an unlimited amount of accommodations at the same time from our system. We sync all the details of your accommodations over our connection with Airbnb. No more manual work to be done in their Host Accounts.

As Airbnb takes the payment from the guest, they pay the hosts their income, minus their commission. Although this payout is not going through NextPax as it’s done directly with you by Airbnb. Airbnb typically releases your payout 24 hours after your guest’s scheduled check-in time. If your guest is staying for 28 or more nights, payouts for that reservation are released monthly. In order to receive the payout – please make sure your pay-out method is setup correctly in the Airbnb Host Account.

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